Orders & Returns

METHODS OF PAYMENT

BodyTemples.org accepts Visa, Mastercard, Discover, American Express, PayPal.

Back to top

PLACE AN ORDER

From our home page, you will be able to browse through the product categories or search for a product by product name, product number or description by entering your search terms in the search box located at the top right navigation of the site.Either method will retrieve a list of products, sizes available, and their price(s).

To view a more detailed description of the product and its ingredients, simply click on “label information”. Ingredients will be listed. If the label information is not available online, the “label information” tab will not be displayed.

Once you have decided which product you would like to purchase, click on the Add to Cart button near the quantity. This will add the product to your Cart where you can select the quantity to purchase. If you change the quantity you wish to order, please remember to click the Update Cart button. You can also remove a product by selecting Remove from Cart.

We have now made it easier, faster and more convenient for you to order with us.

Method 1 – Quick Order

Are you pressed for time? Do you already know the item numbers of all the vitamins you are looking for?

Simply use the Quick Order link on the bottom navigation bar, select products by Product Number as displayed in an ad, on this website or in a prior order. Please enter the product numbers you wish to purchase in the boxes and click Add items to Cart button. All of the items will appear in your cart for you to review, at which point you can change quantities, remove the item, continue shopping, or proceed to the secure online check out.

Method 2 – Favorites

Do you have a favorite item that you order again and again?

With the “Favorites” feature, you can store your favorite items in a category created just for you. Easy one-click ordering will allow you to select which items you want to put in your shopping cart. To save items in your “Favorites List”, Click on the “Add to Favorites” button located on the product detail page.

Using a combination of these methods will result in a quick, hassle-free, and safe way to place your future orders.

At this point you can:

  • Continue Shopping to add more items to your shopping cart.
  • Update Cart to manually refresh your Shopping Cart.
  • Begin Checkout to complete your order.

Once you are ready to complete your order, you will need to provide us with your billing and shipping information or select from your saved addresses. If you have already created an account with us, you can sign-in at any time during your shopping session, including during check-out, and your billing and shipping information will automatically appear during check-out.

Your credit card information WILL NOT BE STORED and will need to be re-entered. This is for the safety and integrity of your credit. If you do not wish to create an account with us, but wish to have your information stored for future orders, simply click the “remember me” option at the bottom of the billing/shipping information page and the next time you come to our site, your billing and shipping information will automatically appear. In order to take advantage of this feature, you must have your cookies enabled on your computer.

After entering your billing and shipping information, click the “continue” button. This will take you to the “billing” page where you can review all of your billing and shipping information and modify any of it if necessary. Here, you will also be able to enter any coupon/discount codes you may have. Your final screen will give you a printable receipt of your order.

Once you have verified your personal information and shipping options, you will need to enter your credit card information. Your final screen will give you a printable receipt of your order.

Once you have completed your order, you will receive a confirmation e-mail that the order was received followed by a detailed e-mail with your shipping information including the final cost charged to your card.

Back to top

QUANTITY POLICY

We reserve the right to limit quantities. Large quantity orders cannot be processed through our website. Please be informed that all bulk purchases* are considered final sale and no exchanges or refunds are permitted.*Bulk purchases are defined as purchases made for resale and/or purchase quantities exceeding reasonable monthly consumption rates.

Please contact a customer service representative to assist you with your order. Toll Free 1(858)367-0141, Monday – Friday 9:00 AM to 6:00 PM EST Saturday -Sunday 10:00 AM to 7:00 PM EST.

Back to top

EDIT MY ORDER

If you wish to edit or change your order after it has been placed, simply send us an email explaining what you wish to change. If your order has already been processed, you will not be able to modify or change your order.

Back to top

CANCEL MY ORDER

If you wish to cancel your order after it has been placed, simply send us an email asking us to cancel your order. If your order has already been processed, you will not be able to cancel your order, however, you may refuse the package for a full refund/credit. Customer Service 1(858)367-0141, Monday – Friday 9:00 AM to 6:00 PM EST Saturday – Sunday 10:00 AM to 7:00 PM EST.

Back to top

COUPON REDEMPTION

BodyTemples offers code-based promotions that can be redeemed online. Promotions and discounts, including free shipping, will be communicated on the website, through emails, and direct marketing, such as mailers or flyers.

To redeem code-based promotions, perform the following steps:

  • In the Cart, enter your promotion code in the space marked “Enter Coupon Code.”
  • Click the “Apply” button on the right side of the page.
  • At checkout, enter your promotion code section located beneath the shipping address section.
  • Prices for the items that are valid for the discount will be reduced by the amount of the promotion, and reflected in your ORDER SUMMARY.

Back to top

DOLLAR REWARD REDEMPTION

Your bonus voucher will contain a bonus code # which you can enter when ordering online. You will be able to enter this during anytime of your purchase in the box marked “Dollar Reward #”. You will also need to enter your Wellness Rewards™ membership # to claim the reward. Once you enter the necessary information, you will see the amount deducted in the “Estimated Total” in your shopping cart and “Order Summary” at checkout.

If you are still having technical difficulties, please contact us at 1(858)367-0141